Progressive Transportation Services, Inc.'s rapid growth and record of solid stability since the company's founding in 2000 is the product of a simple corporate philosophy:
Commitment to the Customer
Progressive Transportation Services, Inc.'s customers include the company's shareholders, stakeholders, employees, independent contractors, and companies of all sizes that utilize PTS's intermodal transportation services. PTS's commitment to the customer is reflected in the company's corporate goals:
- To provide a financially secure company for the shareholders and stakeholders
- To provide the quality of service and experience the client wants and pays for
- To maintain healthy growth that provides opportunities, challenges, and profits
- To invest in technology to maintain low cost, highly productive work force that delivers the best service and information possible
The core of Progressive Transportation Services, Inc.'s strategy is to provide the highest quality service to specific major clients. This strategy is based on the belief that success comes with establishing long-term relationships with customers. PTS sees maintaining an ability to be flexible, providing superior communication and technology support, and offering competitive pricing as the keys to achieving this goal.
Commitment to Technology:
Progressive Transportation Services, Inc. understands that technology drives growth and provides more efficient customer service. At PTS, technology helps close the gap between the customer and their cargo. Utilizing Trinium's Transportation Management System (TMS), PTS is able to:
- Offer online tracking of cargo
- Manage all aspects of a client's order, from initial submission to final invoice, in real time
- Receive orders electronically or input order and client information centrally and have it immediately available to Customer Service, Dispatch, Accounting, and Management
- Provide customers with automatic and/or manual noitifications of upcoming per diem, last free days, inventories, delivery completions, and numerous other customizable reports to meet all customer needs
- Track shipments and drivers using GPS
This commitment to technology allows PTS to offer better, faster, and more cost-effective customer service while maintaining the flexibilty to quickly adapt to the inevitable changes of the future.
Progressive Transporation Service, Inc.'s commitment to these simple, core values helped the company weather a strike by one of its major clients, a prolonged longshoremen's lock out in October 2002, and an independent contractor strike in early 2004. These commitments have also allowed the company to maintain stability through a time of rapid growth.
Today, PTS services a number of Fortune 500 companies. Following is a list of key clients that PTS provides intermodal drayage services for in California and the Five Western States. These are provided with the understanding that you are welcome to contact them and hear first-hand what type of service PTS provides its customers.
[Click on the company name for contact information] Anheuser-Busch Inc., Matson Integrated Logistics, APL Logistics, Inc., Matson Navigation Company, APL, Ltd.
Commitment to Safety:
Safety is a very important component of providing high quality service. Progressive Transportation Services, Inc. has a dedicated Manager of Safety that insures that the company meets or exceeds all Federal and State safety requirements. PTS maintains the following safety programs:
- Drug Testing Program: pre-employment and random
- Pull Notice Program: California program that notifies of any violations incurred by a driver
- Pre-Employment Road Test
- Pre-Employment Truck Inspection
- California BIT Inspection
This commitment to safety is reflected in the company's high safety ratings by the Federal Motor Carrier Safety Administration, which put PTS well above the national average.